A tragic plane crash involving Air India-171 has left at least 270 people dead, raising serious concerns about the airline’s future. The incident occurred on June 12, 2025, in Ahmedabad, India, when the aircraft crashed into a residential area shortly after takeoff. Investigators from around the world are now working to determine the cause of this devastating accident, but it may take months before any conclusions are reached.
This crash comes at a critical time for Air India, which had recently begun to show signs of recovery. The Tata Group, which owns the airline, purchased it from the government in 2022. Since then, Air India had reported operating profits, improved revenues, and a decrease in customer complaints. The airline was in the midst of a transformation, with new aircraft, updated interiors, and a fresh brand image.
However, the crash has cast a shadow over these positive developments. Many passengers are expressing fears about flying with Air India again. Experts warn that this loss of confidence could derail the airline’s turnaround efforts. There have also been reports of other incidents, including technical issues with engines and a bomb threat on a separate flight, which could further damage the airline’s reputation.
Jitendra Bhargava, a former executive director at Air India, stated that the crash’s impact would likely be felt in the short term as travelers hesitate to book flights. Shukor Yusof, an aviation analyst, noted that Air India was already struggling with legacy issues, and this incident would prolong the turnaround process. The airline has announced a 15% reduction in international flights until mid-July to conduct safety inspections and address rising airspace restrictions.
As the investigation unfolds, Air India will face intense scrutiny from aviation authorities in India, the UK, and the US. Questions will arise about the airline’s maintenance practices and its ability to manage its aging fleet. Experts emphasize the importance of effective communication during this crisis. Air India must keep the public informed about safety measures and the steps being taken to support the victims’ families.
Despite the challenges, Air India’s CEO, Campbell Wilson, has expressed commitment to cooperating with investigators and prioritizing safety. Tata Group chairman N Chandrasekaran has urged employees to remain strong amid the criticism and to view this crisis as an opportunity to improve safety standards.
The road ahead for Air India is uncertain. While the airline has a strong team of pilots and engineers, the impact of this tragedy will linger. The Tata Group may find support from its partnership with Singapore Airlines, known for its high safety standards. As Air India works to regain passenger trust, the focus will be on rebuilding its reputation and ensuring the safety of its operations.